How we work.

Our approach isn’t for everyone. If you want a website building and you’ve seen a good template, we can recommend someone. If you know you just want some SEO doing, we have a good contact who’ll help you out. That’s not what we do.

We typically work with clients for a 6-12 month engagement. Unlike other digital agencies, our websites aren’t delivered at the end of this period, but in the middle. This is because our end deliverable to you isn’t the website, it’s the value it’ll bring.

So we stay with you once the site is live; testing, changing and measuring to ensure you get what you need from it. We put our money where our mouth is to guarantee you get the results you want.

Our approach, in broad strokes:

We spend a lot of time researching and understanding how your site fits within your wider business context, and the problems it needs to solve.

We use a combination of data, research, code, design, psychology and mental models to find answers to these problems.

We build the solutions and put them live.

We then continue to test and amend them to guarantee they work.

We’re a small agency. This means we can give you direct, personal attention at all times. But it also means we need to be selective about who we work with to deliver that attention.

If you feel your website isn’t delivering what it could do, or if you want a new site building which has to really deliver from launch, call or email us to schedule in an initial discussion to see if we can work together.

Our History.

Rob Dobson has been working online and building websites for 20 years. From designing and developing smile.co.uk, the world’s first internet bank in 1999, he’s been online since before Google was google, and before Twitter tweeted.

Northern Comfort started 18 months ago as a creative agency - it’s now a team of five. In that time we’ve developed websites, branding, advertising and print for billion pound multinationals and small, local businesses. We now focus solely on websites, but our understanding of brand, design, storytelling, behavioural science and mental models - as well as an in-depth understanding of websites - give us a wide palette to draw upon to solve your problems.

We’ve also built relationships with specialist partners who help us. Experts in their field, they help us to help you, giving you the knowledge you get from a big agency, but with the attention and agility of a small one.

sound like what you need?

Call Rob on 07776 192 617
or contact [email protected]

See the results

UNCLE Living - Website/ Luke Jermay / Ecocleen / UNCLE Living - Elephant & Castle